Impact Of E Commerce In Business Commerce Essay
There are three types of people within the concern, with in a big company you would divide these types but when you are get downing a concern you are on your ain and you have to move three different functions to accomplish a great concern if you do non make this you would happen that certain maps of the concern would ne’er be achieved, below I am traveling to explicate the three different functions in the concern to do all the maps work.http: //www.bnp-chronicle.com/wp-content/uploads/2011/02/b2.jpg
The Technician – A batch of people would be this individual, this is the skilled individual so they think that because I am skilled I can accomplish a good concern, although holding the accomplishment to execute the given undertaking that the concern is established for does non intend you have the accomplishments to run the concern, there are many different occupation functions within the concern that you may non cognize, although without you the director and the enterpriser can non accomplish what they are supposed to be accomplishing.
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The director – This would be the individual who wants order, control they love construction and high public presentation they like everything to be out into its topographic point, unlike the technician who strives off of item and cognition and how to execute the undertaking, the director loves the order and they want everything to be done in a mode that gives consistence.
The Entrepreneur – This would be the individual inside of you that strives for the concern, dreams and focal points on the concern going bigger and more known to the universe. Sometimes you would happen that the technicians and the director seem to take over and bury about the individual endeavoring to do the concern more of a success, to supply them with more occupations that can decide or more occupations to organize, traveling out at that place to market the concern, to do a concern a truly great concern, you have to let the dreamer to woolgather, you have to be able to work on your concern non merely in your business.http: //t3.gstatic.com/images? q=tbn: ANd9GcREGv0_lvVSA_xBK7qkygTzrmlzaK74JRrA63Mof3HbYJM4_k1X-g
As you can see from my illustrations above the director and the technician work in the concern and the enterpriser works for the concern. Each individual has relevant undertakings so that the aims can be solved so the purposes can be achieved.
My Business that I am look intoing is a company called Jet-Fly LTD and is a retail travel bureau that sells vacations and flight tickets on behalf of providers, but the chief map of this concern is to move as an agent, the spell between clients and providers, with this type of concern they do non buy stock in manus, they rely on clients to buy vacations or flights to derive a net income.
The net income is at that place for, the committee that the provider pays to Jet-fly for selling on their behalf. Although some bigger companies can afford to purchase stock in manus as they have the regular purchasers of this merchandise and from looking at the gross revenues figure they are reasonably much certain these flight could be sold this does give the company a bigger net income option but Jet-Fly it is a smaller travel bureau that would non profit from making such minutess. Jet-fly besides sells travel insurance and manager tickets that besides help to accomplish farther net income.
I used to work full clip for Jet-Fly but now merely travel back when required as I was would fall into the technician function within this company. I believe that Jet-fly does follow the above functional functions within the company ; I am traveling to explicate how I come to that decision.
Wholly there were five of us that worked for Jet-Fly at the clip, it did non hold an official to the full functional construction of functions within the concern but I feel that I can place the different people with in this concern.
Entrepreneur – Yomi was the individual who ever introduced something new even without cognizing how the merchandise was traveling to impact the concern ; he would travel out to all the travel shows and ticker presentations and dream of that thought working within Jet-fly. Yomi strives to take the concern to higher topographic points he tends to desire to ramify out and open up more Jet-fly ‘s in other countries, he has been working on web sites to better the gross revenues and set up a bigger name for the company.
Manager – Kingsley is the adult male who likes order, he does be given to allow Yomi make his woolgathering even though the thought may non work, as he and Yomi are concern spouses he has to let him to present new thoughts even though he may non O.K. , he is the 1 who likes to pay the rewards and cry. Without Kinsley in the concern everyone would hold took advantage of Yomi as he was ever out of the office selling the concern. Kingsley knows when the histories are due and when the measures have to be paid and handles all the paperwork that trade with the Bankss, he besides does the hiring and fire and oversees the day-to-day gross revenues and strives of the manner the concern conducts itself.
Manager/Technician- James would be the illustration of both of these he is a much organised and persist individual and loves construction somewhat more than Kingsley, although his accomplishments as a travel agent are without a uncertainty outstanding, I feel without James in the concern clients would non experience so relaxed when buying at that place flights and adjustments. Although James shows director accomplishments he knows his portion within the construction of the concern and besides strives to accomplish a better net income. I believe that James would non run a successful concern as he is non a dreamer, he does non endeavor to be known, he strives for a antic completed occupation, I feel if he left Jet-fly he could accomplish a antic calling within a bigger travel industry, but lucky for Jet-Fly he has become a stockholder within the concern so it is in his best involvement to stay.
Technicians – Now we come to me and Kofo, once more both technicians but both have different functions within the concern that if either or we were to go forth it would impact certain countries of the concern.
Kofo was the gross revenues miss, she knew what had to be achieved and she went for it, she would be recognizing the clients good and fundamentally sweet speaking them into purchasing the vacation, she had the gift of the chitchat so most would state. Without Kofo and James the concern would non be able to supply a net income yet Kofo ne’er was organised or structured although she had to demo to Kingsley she was as he was the director and this is what he strived for, her mentality of the concern was wholly different she wanted to supply a good client relationship, to hold this sort of individual within the concern keeps clients coming back.
I was and am still unsure of the function I should fall under as I ever wanted to take Jet-fly to another topographic point so I sort of had the dreams within me, but we already had the dreamer of the office so I alternatively took to the disposal portion of the concern, I kept the back office system in tack this was the system that we used to pass on with air hoses and purchase vacations, although Yomi had seen the thoughts and implemented them into the concern to really hold them working to their full dimensions person had to larn how to execute the day-to-day undertakings on the system, the system produced all the bills and letters that had to be sent to the clients this besides had to be updated on a regular footing and new maps within the back office system would come out frequently and would hold to be shown to the other staff members, my function was to bring forth the day-to-day gross revenues to the director and fundamentally maintain the system running swimmingly, without me there they do happen it hard to accomplish these undertakings, which is why I return when required.
My illustration of different functions within the concern shows how the concern countries help the concern to map, without certain minded people within the concern the company can non transport out the day-to-day, hebdomadal undertakings with expeditiously and consistency.http: //thumbnails.illustrationsource.com/huge.24.124284.JPG
Could you imagine holding to carry through every undertaking and support clients, supplier and staff happy at all times merely because you have a accomplishment, you would experience like you are being pulled in all different types of waies, this would impact the concern as you would non be giving 100 % to the country you are most happy with making. One of the biggest accomplishments of all is the ability to cognize what class you would fall under and concentrate on that, if you feel that you are a great technician strive to go the best technician start up a pattern or work for a well cognize company where your accomplishments would be indispensable to the concern.
If you do still wish to get down up a concern evaluate each country foremost and cognize what you can win in and what countries you will necessitate aid so you can hold a to the full functional concern as this is a major portion to be able to accomplish the purposes and aims.
At first you may non be able to afford to employee extra people to assist you win in this but my advice would be every bit shortly as you can, put in the aid as your concern will be a great success.
Task 2- For the same administration measure its concern purposes and demo how these purposes relate to their stakeholders.
A stakeholder is a individual that takes involvement into a concern and are at that place for effected by the manner that it may be run ; this would be in the countries of success and failure.
Stakeholders can be people within the concern or exterior of the concern ; the different types of stakeholders can keep different positions and can impact the manner the proprietor wants to carry on the concern. Before I evaluate Jet-fly I am traveling to give some illustrations of stakeholders and how they can impact any concern and so I am traveling to demo how some of these countries of involvement consequence Jet fly stakeholders.
As a client who is interested in a merchandise that a certain concern provided that makes me a stakeholder. I want to buy a merchandise but I besides want it to be at a competitory monetary value. I want the shop to be able to sell that merchandise to me at the cheapest monetary value possible yet the proprietors of the concern who are the stockholders want as much net income as possible so between the client and the proprietors we have a struggle of involvement when it comes to gross revenues and purchases, yet we would both come together and portion a letdown of involvement if the merchandise was to be discontinued as I would non be able to buy the merchandise and the proprietor would non be able to derive a net income so together we would both be affected.
As an employee to a company this besides makes me a stakeholder and I would hold similar involvements to the owners/shareholders as I would desire to accomplish the best possible consequences to derive net income and guarantee the concern is a success so I would go on to hold an income, if the concern was to prostration I would so be affected as I would hold to seek farther employment and I would portion the failure with the clients and the owners/shareholders.
If I supplied goods to a company I would besides be a stakeholder as my involvement would be my net income so when a concern purchases goods from me I would take involvement in the concern and want it to win to be able to have more orders to be able to derive net income myself, I would portion the similar affects as that of a client, owner/shareholder or employee. This could be in success or failure if the concern is making good so the client can go on to buy the merchandise the owners/shareholders gain net income, the employees would be able to roll up rewards and possible wage rise and I would go on to have orders and addition net income myself, although if it was to neglect we would wholly be affected in the same manner as no concern means no net income, no clients, no employees and no orders we would all hold to seek option options.
Another set of stakeholders would be the authorities or the wellness and safety, now these stakeholders can impact a batch of other countries of involvement particularly the owners/shareholders. These people have legateships that have to be met in order for your concern to run. Although wellness and safety is set in topographic point to protect employees or to forestall injury, it does impact the owners/stakeholders as it provides regulations that make them concentrate on doing the concern a safe topographic point which could be dearly-won and clip consuming and can deflect them from doing net income and spread outing the concern. Although it provides a different affect for the employees this gives the employee a sense of assurance that the work country is safe and secure, which in a manner could really turn the affect into a positive as if you have happy members of staff you get more from them which can assist to better gross revenues and client services.
This could swing in traffic circles for each different individual that takes an involvement in the concern and could supply different affects each clip but in different ways.
Jet-Fly ‘s purpose is to supply a service to clients, and accomplish a profitable and successful concern, in order to make so certain aims are set and must be followed to accomplish such a consequence. This seems instead easy when looking at it in a sentence ; above I explained how people who take involvement in a concern are stakeholders and gave some illustrations of how this could impact other stakeholders and the running of the concern.
As Jet-fly ‘s service is to supply vacations and flights on behalf of providers there is rather a batch here that could impact the purposes of Jet-Fly.
First I will get down with clients, clients are what maintain Jet-Fly in wining the purposes, without clients Jet-fly could non buy goods from providers and would ne’er derive a net income, and this would impact the whole concern and every stakeholder would hold some affect from this at different degrees.
If the staff at Jet-fly did non all have different functions in the company everyone would be seeking to win in all countries and this would take to a really unstructured concern and would impact the manner the concern contacted the twenty-four hours which could take to, clients experiencing insecure and staff confused and less net income due to the inconsistences.
Suppliers could impact the manner Jet-fly achieve at that place aims as clients are looking for inexpensive vacations and flights, if they sell the vacation to Jet-fly with over rated monetary values the client will stop up shopping elsewhere if found cheaper, this would non merely impact the client but would besides impact the provider as if the client does non purchase from Jet-fly that means Jet-fly will non purchase from them so so they have a major portion of how Jet-fly achieve there purposes.
The authorities can impact Jet-Fly ‘s purposes as non merely do they Tax the concern they besides have revenue enhancements on flights that keep traveling up and up and up, this is really an issue at the minute within Jet-Fly, it used to be merely ?300 lbs to wing to the USA, clients were happy to pay them monetary values now since the September 11 bombardments Airline revenue enhancements have doubled which has affected the concern, Yomi the enterpriser needs to happen other solutions to assist Jet-Fly ‘s net incomes improve, Kingsley the Manager has noticed that he concern net incomes are reduced, Kofo does non hold the clients to be able to sweet talk into purchasing a flight, so with all of this go oning there is less disposal responsibilities available. Although with the accomplishments and pattern the company have had they have managed to procure regular clients and this helps them achieve the purposes but the authorities have affected the concern.
Other states are besides affected by the revenue enhancements as if clients are no longer winging because of the revenue enhancements, they are besides losing out on the clients passing their money in their state, hotels, bars and eating houses will be affected.
Undertaking 3 – Having an e-commerce system in a concern has a assortment of impacts associating to the consumer and concern by and large. Analyze the impact, including the hazards of presenting am e-commerce system to the administration.
When a company makes the transmutation to merchandise online they become a chinks and howitzer alternatively of selling in a shop bricks and howitzer, the immediate consequence would be the cost of running the concern. The concern can sell its shop and no longer hold to pay the rent involved, which particularly in London where most people would be in the U.K would be highly high. The concern could relocate to a cheaper country and rent a topographic point or if it ‘s a little adequate concern could be managed in the proprietors own place, which would cut down the fixed costs. If the company is bigger than logically the cost of puting up to trading online would of class be more expensive it scales on cost depending on size of company, larger concerns have to pay for more staff and edifices etc. Besides if the proprietor wanted to maintain their bricks and mortar mercantile establishment but wanted to spread out as cheaply and expeditiously as possible, it would be more good to spread out utilizing the cyberspace since they would merely necessitate to put up one site compared to many brick and howitzer shops throughout the state which would be a batch of money.
The concern would so hold to look at the staff it has and would necessitate to do the gross revenues staff or any other unneeded staff redundant because they are no longer needed, this would once more cut down the costs of running the concern. Depending on the accomplishments of the proprietor of the concern a web developers services might be needed to put up a operation web site to merchandise its clients, if the proprietor cognize how to do web sites so the cost is reduced even more. This would be ideal if the company was a little company or exclusive bargainer, nevertheless the bigger the company gets they would necessitate to engage employees to do their web site and maintain the waiters running, so the bigger the company so there are more outgos, but it ‘s still ten times cheaper than opening more brick and howitzer shops.
So after all these disbursals are reduced the cost of running the concern electronically is much cheaper than having a bricks and howitzer shop. The concern might necessitate extra staff with expertness in the I.T field to maintain the concern running, client support and logistics, unless the proprietors are able to make these themselves.
Once the concern is established online, the proprietor would be able to execute market research more expeditiously since record of gross revenues would be kept and profiles of the clients who registered on the site, they would be able to direct out studies, and have direct links to their site via advertisement on Google to acquire trade name consciousness.
When a concern is merely a bricks and howitzer shop, the shop will hold to shut at some point during the flushing some its employees can travel place and it ‘s non profitable to be unfastened during hours when clients are least likely to be at your shop. But when the concern makes the passage to trading online the shop is now unfastened 24/7 and your concern is able to merchandise any twenty-four hours of the twelvemonth at any clip, leting you to hold clients shop at their convenience.
In many instances utilizing the cyberspace as a agency to make concern a jobber is cut out of the equation in more procedures in your supply concatenation leting you to maintain more of the money you earn, things like bringings can be done via Royal Mail but if you have to treat many orders throughout the twenty-four hours your ain logistics section might be more cost effectual.
The concern can utilize the web site to post its latest booklet on new merchandises for its clients supplying them with valuable information about their merchandises and do the clients good informed about what they are purchasing so the concern can hold satisfied clients.
Location would no longer be an issue as mentioned earlier if the bricks and howitzer shop was originally in London where the most people in the U.K are, this company ‘s possible clients has gone from whoever can acquire to the old bricks and howitzer shop in London, to efficaciously the whole universe though it would be more than probably merely the U.K because cost of bringing to different states would be excessively expensive for a little concern, so potentially if you can afford the advertizement the whole of the U.K can see your web site and purchase your products/services, whereas with a bricks and howitzer shop merely the local people to your shop will be your clients.
Other benefits to presenting a e-commerce system is it helps cut down the bringing clip, labour cost, and the costs in the undermentioned countries:
Document readying. Since your paperss will be kept on computing machine this is practically free, except for clip factor depending on size of the company would either necessitate to pass your clip processing paperss or pay person to make it. Google physician, electronic mail and engineering like SkyDrive ( the cloud ) make readying easier and quicker since they allow users to reassign and salvage work online so users can work quicker and direct files to people that need these paperss quicker.
Error sensing and rectification. Since your work is on computing machine most plans will observe mistakes like enchantment cheque and computing machines do extinguish a batch of human mistake.
Mail readying. It will largely be done via electronic mail.
Telephone naming. Your web site will more than probably have links to your electronic mail reference for clients to reach you or you can utilize an online chatting system so that your clients can speak straight to you about any questions.
Credit card machines. The concern will no longer necessitate the machines in a bricks and howitzer shop to treat bit and pin payments or any credit/debit card dealing you no longer necessitate to pay the fees to the company for utilizing their recognition card machines. All the money used to purchase a merchandise on the concerns website will travel to the concern. PayPal can besides be used over conventional https payments ; PayPal is still cheaper than recognition card machines.
Overtime. Most work can be done in normal concern hours, and there is less work burden if it is done on computing machine.
Undertaking 4 – Discus the planetary impact of E-commerce on society
E-commerce is the manner that the hereafter is now taking us, it is a manner to make fiscal minutess for concerns and clients ; there are many ways this can be achieved.
B2B – concern to concern
B2C – concern to consumer
B2G – concern to authorities
The impact of this has changed our concern universe and society. E-commerce is the manner that most people handle their minutess these yearss. It is estimated that 288 million people are presently utilizing the system to execute such undertakings.
If you ‘re a little concern or exclusive bargainer and you set up a web site for trading, so that web site will be working for you while you ‘re non working you can do money while you ‘re asleep for illustration, this is a fillip to cognize the site you made is doing you money out of office hours.
Using the cyberspace is a batch faster and more streamlined than say utilizing the phone and inquiring for hard currency via station fundamentally the procedure is all machine-controlled and is faster for everyone. If a client gets their order faster the client is happy, a happy client is a repetition client.
Datas can be saved on the computing machine like client information and bills so concerns have a record of their clients and minutess in one location. This chance is non merely ideal for concerns, the environment benefits excessively as less paper waste is made.
The impact of the e-ecommerce is most decidedly traveling us to a “ planetary small town ” this is the construct that people say is the future manner of life, and is altering the face of concern. This plays an of import function for the smaller concerns and the dreamers of the concern, which see their company involved in the planetary small town.
Your unfastened 24/7, websites ne’er near for the twenty-four hours they are unfastened for merchandising all twenty-four hours every twenty-four hours, this helps a concern greatly more clip unfastened means more clip for trading which is more chance for more net income. This chance is both convenient to the concern and the client as the client can shop in their ain clip and the concern can run all hours and for a fraction of the cost of engaging staff etc.
With a web site for trading with advertisement you can make the whole universe if you can pay for the advertisement, and the whole universe would be able to utilize the site to merchandise with you since your web site is merely a few chinks off on the cyberspace. This chance can go on you would nevertheless necessitate to put in a batch of advertisement for all the states and as many people to cognize about your web site, if the concern is merely get downing so possibly maintaining your client base to merely the state it is in boulder clay it is good established is a good thought.
Nowadays more than of all time Internet is an first-class manner to publicize with tools like Google ‘s AdWords advertisement is highly efficient and you can make possible clients merely by them seeking with Google by typing something related to your concern in hunt and your web site pops up in a streamer to the right of the web page, all a client has to make is snap it and they are on your site looking at your merchandises. Social Networking like Facebook is besides another great manner to make as many people as you can merely by people stating people word of your concern can distribute so easy and this method is cheaper than paying Google. So holding a web site that can be entrees with the aid of Google and Facebook will make many more people than merely holding a shop in Romford Lashkar-e-Taiba ‘s state. Although you can publicize with other agencies to hold an advertizement on the cyberspace and your concern on the cyberspace is quicker for a possible client to make your concern to merchandise.
Information engineering has had a major impact on the manner we work and has done for rather some clip since the electronic mail ( electronic mail ) , teleworking and picture conferencing it has fundamentally taken over.
Working from place the impact on this has better the manner we run our concerns and assist us remain in contact with our employees more, waiting for person to make the office is now over thanks to the power of the electronic mail, picture conferencing etc. people can now hold the ability to work from place, the lone demand you would necessitate is a laptop or a Personal computer with cyberspace installations.
The chief advantages to the employer
Office running costs and operating expenses ( rates, electricity, heating etc. ) can be reduced, which in bend may cut down the demand for office infinite.
Travel-related jobs may be reduced.
It may allure better staff to come and work for the company.
However, employers need to be able to swear their staff and be prepared to hold less direct control over them
Advantages for the employee
You can work from the comfort of your ain place.
There is no clip wasted going and no travel costs.
It enables you to work around the demands of your household and/or kids, giving you greater flexibleness.
It is more convenient – you can be after the on the job twenty-four hours to accommodate you, which could assist cut down emphasis degrees.
There is less chance to run into up with people and portion thoughts hence teamwork is more hard
There may be more enticement to pass clip on non-work-related activities.
You could stop up experiencing stray and lose some sociableness accomplishments.
Home shopping options are many and varied and altering all the clip. Most major supermarkets are now online, offering place bringing of goods and progressively, the major high street shops are besides viing for online trading. The Internet lends itself to shops selling goods which are easy portable, such as Cadmiums and books.
The impacts of place shopping to the client include:
You can avoid long waiting lines, save clip and store from the comfort of your ain place.
You do non hold to go into metropolis Centres or pay for auto parking costs.
You can shop around for the best monetary values and store abroad for cheaper goods.
It can offer the client a wider scope of shopping, 24 hours a twenty-four hours all twelvemonth unit of ammunition.
Peoples who are house-bound have the ability to store and have goods delivered.
Security concerns about payment by recognition card over the Internet.
You do non acquire to see the goods before purchase which may be faulty.
You may worry that the goods will ne’er get.
There may be concerns over retail merchants roll uping inside informations about the purchasing wonts of clients.
The impacts to the company:
It opens the market to clients nationally and internationally.
It enables smaller companies to vie with larger companies.
There may be a possible decrease in staffing and/or shopping mercantile establishments, thereby cut downing costs.
You can offer 24 hr shopping at minimal cost.
Most major Bankss now offer on-line banking and some are offering merely Internet banking. Without the operating expenses of running and staffing the high street subdivisions they can offer higher rates of involvement to clients.
You can pay your measures from the comfort of your place or the workplace.
It is possible to reassign money instantly to high involvement histories.
You can look into balances and day-to-day minutess on line anytime.
It is possible to put up direct debits and order letter paper on line.
All services are from the comfort of your place or workplace, 24 hour. a twenty-four hours, 365 yearss a twelvemonth.
Higher involvement rates are available to Internet bankers.
It is easy to shop around on line for the best involvement rates and exchange financess automatically.
Small subdivisions are shuting or holding opening hours reduced.
Decreases in staffing at the major Bankss.
The move towards banking from your Personal computer, digital Television or nomadic phone will merely increase these concerns.
Some clients have concerns about security because of possible recognition card fraud.