Examples Of Some Best Leaders And Managers Commerce Essay

Leadership and direction are one of the most discussed subjects in concern corporates and organisations. It is extremely improbable to exchange on any media ( wireless, cyberspace, etc. ) and non run into a figure of subjects that do non associate back to leaders and directors.

By definition, the two systems are non the same ; nevertheless, they need to be utilised complementarily to accomplish one common end and any attempt to divide the two will do more debatable issues than it will work out. In effort to indicate out the difference, this study will turn to different countries of both leading and direction, such as ; different features of a leader, theories of leading, direction and its accomplishments, and some illustrations of effectual directors.There may be some intersections, but the indispensable difference between the two systems is that leaders are born and directors are made. Though leading comes as a natural endowment this is non adequate to do a to the full qualified leader as there must be a changeless betterment at every measure of their calling by puting dozenss of attempts and energy into their work to truly carry through the definitions of leading qualities. On the other manus, in a nutshell directors are job convergent thinkers depending on the rationality and control and they administer what has been innovated by leaders.

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Leadership and Management

It has become rather a common pattern to distinguish between leading and direction. The most important portion off all these distinctions is that they are all oriented towards alteration.

This thought is good outlined by John Kotter in his book who came to a decision that “ direction is about get bying with complexness ” whilst “ leading, by contrast, is about get bying with alteration ” ( John Kotter, 1990, p104 ) . He stated that good direction brings about a grade of order and consistence to organisational procedures and ends, whilst leading is required for rapid alteration.The distinction of leading from direction as outlined by Kotter obviously inspires a alteration in accent from the reasonably inflexible, administrative procedures characterized as ‘management ‘ to the more rapid and strategic procedures categorized as ‘leadership ‘ , yet even he concludes that both are of equal importance for the effectual running of an organisation: , “ Leadership is different from direction, but non for the ground most people think. Leadership is n’t mystical and cryptic.

It has nil to make with holding personal appeal or other alien personality traits. It ‘s non the state of a chosen few. Nor is leading needfully better than direction or a replacing for it: instead, leading and direction are two typical and complementary activities. Both are necessary for success in an progressively complex and volatile concern environment. ” ( Kotter, 1990, p103 ) .

Even though there are a quite figure of concern authors such as John Kotter and his coevalss who argue that there is a difference between leading and direction, nevertheless, these statements can non turn out beyond sensible uncertainty, particularly when we put pattern into consideration, hence some people doubt as to whether they are truly rather every bit separate as this in pattern. First, there has been an increase in the rejection to the manner in which surveies tend to belittle direction as a system that is boring and uninspiring. Gosling and Murphy ( 2004 ) propose that continuing a sense of steadiness during times of rapid alteration is a key to successful leading. Thus the leader must safeguard that systems and constructions remain in topographic point whose intent is to give workers a sense of security and a sense of balance, without which it would be difficult to keep degrees of motive, committedness, trust and psychological well-being.Second, research has shown that the two systems are far from being separate therefore the patterns labeled as direction and leading are an indispensable fragment of the same undertaking. From the thorough readings of what directors truly do, Mintzberg ( 1973, 1975 ) identified 10 cardinal functions, and among the functions leading is one of them. He farther came to a decision that far from being separate and different from direction, leading is merely one dimension of a multidimensional direction function.

The most hard thing and which causes confusion that are derived from comparing leading and direction is the method in which they are frequently charted to different persons. Therefore, we frequently refer to ‘managers ‘ and ‘leaders ‘ as if they were different and incompatible people – we look at leaders as persons who respond to rapid alterations rather easy therefore dynamic, magnetic persons with the capacity to animate others, whilst directors are seen as decision makers who merely concentrate on the current undertaking. Such an reading, nevertheless, does non agree good with an person who is experienced as a director.

Peoples are by and large employed into direction, alternatively of leading places, and are expected to finish a heap of undertakings widening from mundane planning and execution, to longer-term strategic planning. None of these are done in isolation, and throughout, it is indispensable to work aboard other people – to actuate and animate them, but besides to cognize when to release the lead and take a back place. “ Most of us have become so infatuated of ‘leadership ‘ that ‘management ‘ has been pushed into the background. Cipher aspires to being a good director any longer ; everybody wants to be a great leader. But the separation of direction from leading is unsafe.

Merely as direction without leading encourages an uninspired manner, which deadens activities, leading without direction encourages a staccato manner, which promotes hubris. And we all know the destructive power of hubris in organisations. ” ( Gosling and Mintzberg, 2003 ) .

Leadership Theories

Even though persons who are practically involved hands-on within the leading field, they see pattern being different from theories, but they are inseparably related.

Traditional leading theories were more fixated on what qualities differentiate between leaders and followings, while modern-day theories looked at other variables such as situational factors and accomplishment levels.A Both of these types of theories of leading have an impact the current pattern, instruction and policy and offer a utile guideline for the choice and development of leaders – in other words: theories are excessively good to be practical.I will discourse some of the most outstanding leading theories, which offer a valuable context for the consideration of wider issues about specifying leading capablenesss and development attacks.

Leadership Traits

For a long clip it was presumed that it would be executable to acknowledge and divide a limited set of traits, which can so be used to use persons in the places of leading. These qualities include but non limited to ; -strong thrust for duty, -focus on finishing the undertaking, -vigor and continuity in chase of ends, -originality in problem-solving, -drive to exert enterprise in societal scenes, -self-confidence, -sense of personal individuality, -willingness to accept effects of determinations and actions, -readiness to adsorb interpersonal emphasis, -willingness to digest defeat and hold, -ability to act upon the behaviour of others, and -capacity to construction societal systems to the intent in manus. This method was strongly based on the ‘great adult male ‘ theory that concentrated on how many records occupy and maintained places where they have the capacity to influence.

The hypothesis was that these persons were born to be leaders and would turn by quality of their personality entirely. Ralph Stogdill ( 1974 ) carried out a survey to extensively revise the traits, and concluded that some qualities appeared more frequently than others. Other surveies were carried out every bit good ( e.g. Bird, 1940 ; Stewart, 1963 ) but did non place the same set of traits.

Since so the list has been turning, therefore it is now widely accepted that no such decisive set of traits will of all time be identified.

Leadership manners and behaviour

An attack which is an alternate to the traits attack was to look at what leaders really do alternatively of merely looking at their cardinal features. Attention in this attack came approximately by the work of Douglas McGregor ( 1960 ) , who suggested that leading and direction manner is affected by the each person ‘s positions about human nature. He briefly contrasted two theories of directors which he called Theory X and Theory Y. Theory X directors reasonably look at human nature negatively, therefore swearing that the mean employee has an in-born disfavor of and will non make the occupation at manus if it is possible. Directors who perceive in this position believe that employees need to be closely supervised and controlled to do certain that undertakings are successfully completed. Theory Y directors assumes employees may be endeavoring and self-motivated and exercise self-denial. Outgo of physical and mental attempt in work is every bit natural as drama or remainder, and that the mean human being, under proper conditions, learns non merely to accept but to seek duty.

Such leaders will endeavour to heighten their employees ‘ capacity to exert a high degree of imaginativeness, inventiveness, and creativeness in the reply to organisational jobs. It can be understood that leaders keeping diverse premises will demo different methods to leading: Theory Ten leaders preferring an bossy manner and Theory Y leaders preferring a participative manner.

Eventuality Theories

These theories dressed ores on peculiar factors associated to a specific environment that might regulate which peculiar leading manner will most appropriately be fit for a peculiar state of affairs. The theory states that there is no 1 leading manner that is suited in all state of affairss, therefore doing success to be dependent on a figure of factors including the manner of leading chosen, qualities of the followings and characteristics that defines that peculiar state of affairs.

Situational Theories

At the same clip as behavioural theories presented the thought of different leading manners, they provided small way as to what is needed for effectual leading behaviours in diverse state of affairss. Research workers have proven that there is no 1 leading manner is best suited for every director under all state of affairss. Therefore, the construct of situational theories was developed to give way that the manner to be used is dependent upon such environmental variables factor. Fiedler ( 1964, 1967 ) suggested that there is no individual best manner to take ; alternatively the leaders ‘ manner should be selected harmonizing to the state of affairs. He differentiated between directors who are undertaking or relationship oriented.

Task oriented directors concentrate on the undertaking at manus have a inclination to make better in state of affairss that have good leader-member relationships, organized undertakings, and either weak or strong place power. Such leaders have a inclination to demo a more declarative leading manner. Directors who are relationship oriented do better in all other state of affairss and demo a more participative manner of leading.

Transformational Leadership

This construct of ‘transforming leading ‘ was foremost developed by James MacGregor Burns. Harmonizing to him, transforming leading is a procedure by which leaders and followings help each other elevate to higher morality and motive ( Burns, 1978 ) . At the centre point of this construct is the importance of the leaders ‘ ability to actuate and authorise his/her followings and besides the moral dimension of leading.

Burn ‘s impressions were so developed into the thought of ‘transformational leading ‘ where the leader transforms followings: “ The end of transformational leading is to ‘transform ‘ people and organisations in a actual sense – to alter them in head and bosom ; enlarge vision, penetration, and apprehension ; clarify intents ; do behavior congruent with beliefs, rules, or values ; and convey about alterations that are lasting, self-perpetuating, and impulse edifice ” . ( Bass and Avolio, 1994 ) .In shutting, leading manners depend on the state of affairs of the concern or organisation, there is no individual manner that is suited. Besides, intermixing leading with squad edifice, a leader can make an ideal squad therefore team members may go more involved and ask inquiries like ; who does this? Who did that? How am I assisting to accomplish a common end?

Features of a Leader

Every person is inspired or motivated in a different manner ; it is for this ground that being a leader will necessitate a cautious combination of different leading features and accomplishments.

Personality traits and features will find the sort of leader one is. These features that make up a leader are huge and they are all influenced by the followings, intending depending on who he/she is taking, a leader will hold different features ; runing from being self-assured to being inaugural.The United States Marine Corps teaches more than 10 leading traits, such as being reliable and enthusiastic. Below is a full list that is taught by the US Marine Corps:JusticeJudgmentDependabilityEnterpriseDecisivenessTactIntegrityEnthusiasmBearingUnselfishnessCourageCognitionLoyaltyEnduranceRetired General Colin Powell believes a good leader has the quality to do determinations that everyone can understand. In his ain words, lesson figure 14 Teachs that “ Great leaders are about ever great simplifiers, who can cut through statement, argument and uncertainty, to offer a solution everybody can understand ” .

Effective leaders understand the KISS rule, Keep It Simple, Stupid. They articulate vivid, over-arching ends and values, which they use to drive day-to-day behaviours and picks among viing options. Their visions and precedences are thin and compelling, non cluttered and buzzword-laden. Their determinations are sharp and clear, non probationary and equivocal. They convey an firm soundness and consistence in their actions, aligned with the image of the hereafter they paint. The consequence: lucidity of intent, credibleness of leading, and unity in organisation.Sam Walton, laminitis of Wal-Mart, marks another great leading quotation mark and amongst those quotation marks is “ Outstanding leaders go out of their manner to hike the self-pride of their forces.

If people believe in themselves, it ‘s astonishing what they can carry through. ” In the undermentioned paragraphs I am traveling to bold some of the cardinal accomplishments a leader is required to hold.Emotional Intelligence is another construct that serves as a quality a leader should possess and was introduced by Daniel Goleman. It ‘s the ability to comprehend, control and so measure emotions ( Daniel Gloeman, 1998 ) .

The people who have researched about emotional intelligence say that it can be learnt and some say that it can be produced besides. In 1990, Peter Salovey and John D. Mayer defined emotional intelligence as the subset of societal intelligence that involves the ability to supervise one ‘s ain and other ‘s feelings and emotions, to know apart among them and to utilize this information to steer one ‘s thought and actions. There are four subdivisions of emotional intelligence: Perceiving Emotions, Reasoning with emotions, Understanding Emotions, and Managing Emotions.Harmonizing to Nitin Nohria, a professor at Harvard Business School, communicating is truly what a leader does most of the clip.

He proposes that great leaders follow or should follow oratory communicating basicss. He believes that a leader can pass on any type of message no affair how complex it is. Aristotle said that people can be reached in by agencies of different methods ; people can be treated in a manner that it will capture their emotions and we can do statements on their sense of value but the great leaders spend a batch of their clip communication. Harmonizing to Joe Badaracco, another professor at HBS, Simplicity is really indispensable at every measure of communicating, that no affair how complex the message, a great leader can convey a message every bit simple as possible and in fewer words. Communication can nevertheless be more expeditiously and efficaciously be conveyed if the letter writer knows the audience.

Great leaders ever understand the worth and place of their audience. They know their audience good and in this manner they can pass on with their audience in a far better manner. He farther states that being a good communicator is non adequate to be a good leader ; since it will be a two manner communicating the leader must besides be a good hearer to avoid misunderstanding from the audience. Jeff Bezos, the CEO and laminitis of Amazon.

com says that one of the cardinal elements of being a good leader is the ability to state the difficult truths and worlds. All these illustrations come under better communicating.As I have mentioned before, organisations are quickly altering, therefore doing them dynamic. Great leaders are those who can pull off and get by with these organisational rapid alterations and all its employees or members. They know and comprehend the value of alteration and accept the common vision of coveted consequences. Empowerment is besides of import in pull offing the alteration procedure.

Pull offing the alteration successfully makes ordinary worlds the great and effectual leaders. ”People frequently resist alteration for grounds that make good sense to them, even if those grounds do n’t match to organisational ends. So it is important to acknowledge, wages, and celebrate achievements.

” ( Kanter ) .In this current age, engineering is one of the things going on the fast lane. It is reported that a technological of most things such as information systems evolve every six months. It is for this ground that a great leader must maintain him informed and cognizant of such developments. Knowledge is the key to success and they key component of effectual leading. Great and effectual leader must hold knowledge about everything that he is interacting with.

Joe Badaracco says that in the old yearss, the leaders had to trust on their subsidiaries for roll uping and implementing the cognition but now a yearss, the leaders must be good plenty in cognition so that they can get by with different state of affairss good. Another effect of fast altering engineering is that directors are required to be originative. Creativity is going one of the cardinal elements and quality of a great and effectual leader. This is one quality that can distinct a leader from a great and effectual leader.

Examples of some best leaders and directors

It is non easy to happen a great leader, particularly when the organisation plays great game of faulting each other on anything that goes incorrectly within itself.

Few companies have good, solid leading from people who are willing to lodge to their word. Glen Stansberry a author, in his online article he has identified the following 5 of 10 leaders considered to be good illustrations in our society.

James Parker – Southwest Airlines

Southwest is recognized for their great client service in an industry considered to be bad at client service. Southwest stands out from other air hoses by seting the client foremost, irrespective of the state of affairs at manus.

After 9/11 terrorist onslaught, air hoses were non operational for figure of yearss. As a consequence, all air hose riders, flight attenders and pilots were stuck with the planes across the state unable to go to their finishs. Alternatively of simply sitting and waiting, Southwest employees were encouraged to take riders bowling or to the films to go through the clip. Besides, other air hoses were retrenching their employees by 20 % , but James Parker decided to maintain all the employees and even announced a net income sharing payment of US $ 179.8 million.

Jim Lentz – Toyota

In the twelvemonth 2009, circa Toyota ‘s 2.3 million vehicles were recalled for faulty brakes. Outrage ran rampant across the media and public.

Alternatively of allowing a Public Relations squad trade with the job with lone imperativeness statements and interviews, Toyota offered a unrecorded conversation on one of the most aggressive and popular communities on the web known as Digg. They were all caught by a surprise when the Toyota CEO Jim Lentz appeared on Digg Dialog to be questioned all kinds of questions about the company and the callback. Over a 1000 difficult inquiries were submitted from consumers and even past employees, and Mr Lentz answered every bit many as possible in the given clip. The inquiries were asked in order of ballots, and none were filtered hence doing it a wholly crystalline interview. Even though the figure of recalled vehicles skyrocketed, Toyota ‘s honestness and transparence will assist with decreasing the harm to the company ‘s repute.

Glenn Kelman – Redfin

Redfin is an on-line existent estate securities firm house that gives back two-thirds of the committee that traditional agents charge. Real estate agents hated it, and started blacklisting anyone who used the service.

So, alternatively of maintaining the job lull, Kelman started a company web log that focused on many of the atrocious facets of the existent estate concern. He besides posted about internal battles within the company, and even criticized himself on many occasions. The web log was natural and reliable. Customers loved the transparence.

They appreciated the fact that a Chief executive officer could do merriment of himself and the soiled parts of his industry. Since get downing the Redfin web log in 2006, concern has grown dramatically. ( Glen Stansberry, 2010 ) .

Costco – Jim Sinegal

Costco net worth value is ranked at U $ 2 billion, but the CEO Jim Sinegal merely gets US $ 350,000.00 per annum. In general, most employees tend to acquire de-motivated by the fact that their foremans earn a batch of money and do non truly care about them. It even gets worse when an employee does non see the caput of the company.

In Jim ‘s instance, he has a simple office, on the same floor with his employees and without any walls and ornaments, and answers his ain telephone. His employee turnover rate is the lowest in the retail industry, over five times less than rival Wal-Mart. In an age where CEOs are paid in the 1000000s and would ne’er be seen in the “ trenches, ” Jim Sinegal is an anomalousness.

And his workers love him for it.

Howard Schultz – Starbucks

Starbucks is known for its exceeding intervention of employees, offering things like insurance to even parttime workers. In 1997 three employees were killed in a bumbled robbery of one of their Washington D.C. shops. Alternatively of publishing a imperativeness release or naming legal advocate, CEO Howard Schultz flew directly to D.C.

and spent the full hebdomad with the employees and their households in the country. Schultz ‘s compassion and unbelievable leading helped mend those closest to the calamity.


Regardless of the extended research about the importance of direction and leading in footings of persons, organisational public presentation, and national public presentation there is still a deficiency of realistic grounds. Harmonizing to the economic analyses, even though direction and leading are the built-in portion in act uponing national fight, their influence is merely another factor of many others. Strictly at organisational degrees, it may look like leading and direction are the lone factors that have a direct influence on consequences, nevertheless they are merely portion of Human Resource Management activities.

The influence of Management and Leadership development ( MLD ) at an single degree, it seems to be affected by the type of intercession and the want and the opportunity of persons to take on leading duties. These nevertheless may non reflect positively on the influences of direction and leading with respect to public presentation.This study may demo how of import it is to see leading in the broader context of any organisation. Individually, there is no confidence that leading development will better the persons ‘ public presentation, nevertheless, if we look at leading development as the chief thing within and organisation and human resource direction ( HRM ) processes its influence becomes obvious. Similarly, the handiness of effectual leading and direction procedures inside an organisation raises the chance of extra preparation and development going a success.

Regardless of the deficiency of conclusive grounds bespeaking the relationship between direction, leading and public presentation it has been widely accepted that this are the cardinal elements of effectual public presentation of groups, persons, organisations, etc. The fact that this relationship can non be linearly measured indicates that there is a demand for more research to be done. The manner in which enhanced direction and leading leads to improved public presentation is complex and therefore when looking at the benefits that are raised from the intercessions a much wider thought of public presentation demands to included alternatively of merely looking at improved productivity/profit.


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