Emnify’s and environmental factors. Reliability EMnify provides
Emnify’splatform allows its users to connect, control and manage devices globally byoffering Machine to Machine (M2M) connectivity products and services. Byleveraging the company’s solutions, the users are exposed to various radionetworks available in the world and allow them to choose from any mobile bearerservice as per their suitability to build their applications without anyconstraints which further can be deployed into their enterprise network.
TheEmnify platform also provides endpoint management and security solutions, APIs,dashboards, SIM management solutions, and individual support plans to its endusers. Users can activate, deactivate SIMs, change price plans and plan anddefine data consumption. The platform also gives its users the freedom toswitch between different mobile operators rather than using a single mobileoperator during the entire lifecycle of the product. In addition to the satelliteconnectivity, Emnify’s global data network is compatible with 2G, 3G and 4G (LTE)support. Germany based EMnify, properlyaddresses the technicalities of the cloud services market.
The Emnify IoT cloudmakes it flexible for users to create their own virtual mobile network and thusthe mobile connectivity is not restricted to any home or user network. EMnifyprovides a platform for the development, and management of on-demand M2M and IIoTcommunication (Source: emnify.com).
Customers in industries such as buildingand construction, Energy and utilities, industrial services, logistics, retail,transportation and communication leverage the platform to improve their effectivenessand operational efficiencies.QualityAgility,creativity, and controlled risk taking are attributes that help EMnifyunderstand the market and define a roadmap and vision to take it forward. EMnifyprovides connectivity over 540 cellular networks globally covering more than180 countries. The platform works on a unique technology named the Elastic CoreNetwork (ECN) Technology. This technology has radio network-agnostic featuresthat connect various devices and applications to elastic, user definedconnectivity.
By leveraging the platforms, end users can create virtual mobilenetworks for their devices. With the ‘API (artificial programming interface)first’ approach, the entire process in automated and seamlessly integrated withexternal It systems. The users gain full visibility of all the functions byopening the programming interfaces. The users can manage the SIM cards andapplications in real time. The platform gives its users the ability to set up securitypolicies for exchange of critical data. The company offers its customers withSIMs of varied sizes based on their requirement and the quality of the SIM iscompletely based on two critical factors; deployment needs and environmental factors.
ReliabilityEMnify provides a secure cellular management platform worldwide and helps businessesmaximize their efficiency and reduce risks. Emnify is one of the most trustedIIoT Cloud Services and Software Company. It started with the aim ofcapitalizing the IIoT opportunity and within 4 years of its establishment, thecompany has offered solutions to some of the biggest brands across the globe havingseized the opportunity to its maximum. The Emnify platform seamlesslyintegrates all its features into its users’ systems and processes. The ElasticCloud service allows businesses to connect the M2M devices throughout theentire lifecycle of that device. The company’s core values, such as speed ofinnovation, trust, collaboration, empowerment, and risk taking, underpin itsculture.By leveraging the platform, userscan manage each and every feature of their process and connectivity in detail andthus can reduce the overall cost of ownership.
EMnify also provides its users withseveral monetizing options. Users can combine their devices to the e-commerce stackand market their connectivity. Emnify also provides with an option of fullyintegrated provisioning and delivery services which can be automatically implementsafter the purchase of the EMnify service. As a third option, EMnify has a customizablestore that can be integrated on mobile. This creates a differentiated brandexperience. Customer Ownership ExperienceTheownership experience that customers gain from using EMnify’s platform andowning its connectivity platform can be best appreciated by understanding thecompany’s perspective of the role of enhancing M2M connectivity in the future.EMnify alsooffers some unique and extra ordinary security features which is a uniquecombination of encrypted communication, tamper resistance and applicationfirewalls. EMnify’s connectivity platform supports more than one securitymechanisms and offers an API that can be easily integrated into any Internetof Things industry and service application.
The company provides its cloudconnectivity services in two ways; Software as a Service (SaaS) andInfrastructure as a Service (IaaS). The company continuously works to augmentthe ownership experience for its customers by developing products that increasecomfort, productivity, and prove to be economical and sustainable. Customer Service ExperienceThe customerservice experience is a dynamic feature for every organization that impacts acompany’s standpoint on customer-oriented processes.
Customers experienceimproved quality and productivity levels from product innovations derived fromthe company’s strong customer service.EMnify has beenconstantly growing serving customers and deploying SIMs in more than 60countries. 1. The company has recently opened a new 24/7 customersupport branch to offer a multilingual, continuous technical support withreal-time access to network and provisioning information to its users.
2. The company also has a customer portal that allows itsusers to submit tickets and follow up on the progress. This gives the customersend to end transparency about the entire process. Emnify also has an automatedticket routing system which routes in incoming ticket request to the rightEmnify executive in a very systematic way. This in turn improves the responsetime and helps in increasing customer satisfaction. 3.
Additionally, Emnify also has a large pool of experiencedand passionate people on the engineering team and the executive team that areconstantly working on providing superior customer service at every level ofinteraction with their users and customers. Brand equityFounded in2014, EMnify has successfully established itself as a well-known and respectedbrand within IIoT and cloud services market and is renowned for providingdisruptive technology with unique solutions such as the EMnify platform for itscustomers. EMnify has been successful in establishing brand loyalty amongst itscustomers and is a trusted partner to its customers because it works with themto co-innovate, create new opportunities, and solve problems in the IIoT space.By leveraging EMnify’s platform in their systems, the customers can increasetheir operational efficiencies, reduce the time and cost of deployment.Emnify’s partner ecosystem includes includes some of the biggest companies suchas Amazon web services (AWS); validating brand equity.