Cloud well and without being subject to
Cloud computing is thepractice of using a network of remote servers hosted on the Internet to store,manage, and process data, rather than a local server or a personal computer.(1)The following 5 principles support ahigher level of definition of a cloud service and how they’re typically designed:Rapid elasticity, Resource pooling, Network access, on-demand self service andmeasured services. (2) The first of the five characteristicsthat build up a cloud computing service is ‘Rapid elasticity’ which allowsusers of the service to seamlessly request more storage space within a cloud orany another type of service available, this is a key feature in creating avirtual environment appearing to be infinite to users due to its impressive,consistent reliability for storage space. This type of service is unique tocloud computing and computing services. Another vital characteristic that buildsup a cloud computing service is resource pooling, this is done by companiesallowing clients of the facility to change their level of service as well andwithout being subject to any of the virtual or physical resource limitations.Cloud computing services that can apply the resource pooling strategy includedata storage, processing services, and bandwidth provided services. All theseservices can be customised to suit each users needs without any changes toappearance (relating back to Rapid elasticity).
A successful cloud computing service strategyconstantly insures that it always has broad network access which refers toresource hosting within the private cloud network and the company’s firewall.These resources and services are then assessable from a wide verity of devicessuch as smartphone phones, PC’s, Laptops and Tablets. A part of managing of the cloud services includes monitoring services for various reasons, includingbilling, effective use of resources, or overall predictive planning thiselaborates the idea that in automated remote servicing the measuring loadprovided will be assessed and used by both the user and client of the cloudservice provided. The use of ITIL and cloud computing work cohesively ascloud computing doesn’t require a bulky investment cost to start up and furtherinvestment doesn’t have to commence until actually demand occurs plus cloudcomputing is built to offer usage on-demand. the implementation of ITIL conveysadvantages such as; by adopting established standards that are proven to work,service providers are beyond liable to deliver services consistently to theagreed service levels, both effectively and efficiently throughout a companysuch as ”Amazon Web Services”.
The adaptationand use of an ITIL’s service strategy incorporate benefits such as thereduction of unforeseen and unintended resource pooling and unforeseen cost’s,this is done by simply executing better handling of service outages and the superiormethods of identification of root courses in unexpected circumstances. And thereforeby ‘Amazon web services’ embracing ITIL’s service strategy practises it’ll enablethe business and its customers to add value to the service they’re receiving/offeringby reducing downtime and fundamentally a competitive advantage inthe market place. Acquiring an on-demand self services is an essential elementto achieve effective and suitable operation of the cloud services provided,this specific feature allows cloud computing users to run their own sessionswithout interaction with the service provides. With good practise of ITIL’s service operation strategies cost’s can beassociative due to the flexible resource allocation model of the cloud, this thenallows for innovative thinking with respect to ways of partitioning all thelarger scale problems ”Amazon Web Services” may be facing.
Eventmanagement plays a fundamental role in ensuring functionality and operationalhealth of the IT service is to its optimum standards The ITILspecification defines an event as “any detectable or discernable occurrencethat has significance for the management of the IT infrastructure or thedelivery of IT service.” In other words, an event is something that happens to an IT system that hasbusiness impact. An occurrence can be anything that hasmaterial impact on the business such as environmental conditions, securityintrusions, warnings, errors, triggers, or even normal functioning. Occurrencesare things ‘Amazon Web Services’ needs to monitor, adaptation of ITIL’s practicesand teachings will certainly, give them the visibility they need to run yoursystems more efficiently and effectively over time with minimal downtime.
Continual ServiceImprovement (CSI) continually improves the effectiveness and efficiency ofservices and processes. As per ITIL 2011, benefits to the organisation financiallyinclude cost-effective provision of the services provided by the institution aswell as list of cost justifications for the infrastructure and all servicesprovided. A company such as ‘Amazon WebServices’ is found to be well-suited with ITIL’s 5th phase of theservice lifestyle, as subsequently like CSI demonstrates the organisation was initially structured toorganize and describe all of it’s activities and processes involved inplanning, creating, managing, and supporting modern IT services. (4) It also offers practical guidanceand comprehensive guidelines for establishing, developing, and running cloud-based IT capabilities. By following and implementingITIL’s continuous Service improvement parameters organisations such as ‘AmazonWeb Services’ and others alike will find themselves reducing there cost and respectablyincreasing profits by implementing the relative adjustments and changes to theway they operate, and continuously improving the way they’re currently operateif fulfilling of ITIL’s CSI strategy guidelines. CSI can encouragement theimprovement of ‘Amazon Web Services’ service reliability, stability andavailability to consumers; this them has a knock-on-effect on the company’sreputation for providing excellent services and can attract new users andmaintain existing loyal users of the service.
additionally, the use of continual service improvement improvesthe metrics and measurements the organisation uses to monitor its goals andobjectives, makes sure all decisions and actions to take are well-defined andapproved against industry standards.
