At the workers. Although this may be
At this day and age when artificial intelligence havesteeper learning curve than human capacity it is imminent for the workforce tobe at their toes which requires constant up scaling of knowledge and skills.Their knowledge and skills can only be polished by providing training whetherin house or externally in order to overcome the threat of artificialintelligence taking over their daily bread. While there are certain benefits ofproviding training in house and disadvantages of externally provided trainingprograms and vice versa, it varies according to the organization size, companyculture, capacity of workforce and industry.In house training can be provided by establishing a separatedepartment in the organization and a separate space by renting or according tothe free space available.
This promotes team building activities and holds theworkforce tighter together while also demoting quality of training programs asthere are higher chances of such programs going stale over the course ofperiod. This also puts an extra burden on the administration and the managementas suitable training area and equipments may not be available. Manufacturingcompanies especially need larger areas compared to other sectors, for example:the Aston Martin DB11’s V12 engine has 1,667 individual parts. External training can provide the workforce with networkingopportunities where they can exchange innovative ideas. In this century ofrapid innovation, it is irrational to trap the workforce in house and let thedelegates stay onsite. External training can provide much needed breath offresh air to the workforce which further enhances the motivational level of theworkers. Although this may be a much needed change of scenario to the staffthere can also be times when the workforce may misuse this opportunity forpersonal interests. In house training can save the costs compared to externaltrainings as there will be no extra travel and accommodation costs.
Themanagement will only need to set up the necessary environment in order tocomfortably complete the training on scheduled time. For example Coca Cola Companyhas established Coca Cola University which provides wide range of courses whichfocuses on leadership, marketing, ethics, finance and others competencies. No company can be expected to have all the resources andmanpower to manage the skills and knowledge to provide various trainingprograms. For this reason they cannot do it alone. Hence, in order to remaincompetitive some companies like Toyota and ArcelorMittal host trainings inhouse as well as externally which helps in scalability of resources. In housetraining will have fixed resources and limited knowledge while externaltrainings have unlimited potential of knowledge and skills. External trainings when hosted will have to be dependentupon other companies where the likeliness of delay and hindrances are higherthan hosting training internally.
Thorough background research on the companyproviding the external training will have to be conducted which can be timeconsuming and instead the time could be utilized in other productiveactivities. External training venues may not always be available too, as somelast minute changes might occur which may be out of the training providersreach. Planned date and time for the training event may not always be availableto be held externally which can also be problematic for the company. Hence,internal trainings can provide more convenience to the company compared toexternal trainings. For many companies the primary objective of the business isnot to provide trainings rather manufacture products. Mainly for this purposecompanies can outsource the training programs. This can give the company moretime and energy to focus on its products and sales.
Conducting trainingexternally can provide necessary skills for the workforce while in the meantime other staff can focus on enhancing productivity and the product. On theother hand in house training can provide real world examples for the workplaceand it will help them to relate more easily and this can assist in smoothrunning of the training. In house trainings will allow the company to focus more onthe single topic and subject at hand. When the training is held externally thetrainer may enforce other subject matter completely unrelated to the primarysubject. This can risk the cost of training to flow down the drain and alsodistract the trainees which may have an impact on their productivity. Forexample when the contract for conducting sales training has been acceptedbetween two companies, the trainer might focus more on ethics which may beher/his subject of interest. The experience of the external trainer should also be takeninto account. Inexperienced trainer may waste time of the trainee and confusethe attendees even more.
There is also the risk of some external trainingproviders enforcing unethical ideas into the workforce. External training providerscan also enforce ideas which are contradictory to company’s mission statementand objectives. Some trainers may teach unethical sales tactics to theworkforce when the company doesn’t believe in using such tactics to win thetrust of customers.
The external trainer may be experienced in the workings ofthe Boeing 737 which uses the CFM LEAP- 1B turbofan engines when the workforceare interested in training of Bombardier C- series which uses the PW1500Gturbofan engines. There are far many points which may point out the advantagesand disadvantages of establishing in house training institute and providingexternal trainings but there should be a proper balance of both as the firstpromotes team work, saves cost, provides more convenience, assists in relatingto real world examples and focuses on single topic while also demoting qualityof training programs, puts extra burden on management and hinders networkingopportunities. On the other hand the latter, increases motivational levels,scalability of resources, enhances productivity and promotes innovation butrisks the cost of training, workers may be diverted from the company’s primaryobjectives and the dependency on other training company increases. When deciding upon which is the best way to maintain regularsupply of qualified manpower the pros and cons of both in house and externaltrainings should be carefully calculated as in both instances the costs canovercome benefits.
The company will have to ensure that the training adds valueto the employees and also accept the fact that the best training given to theemployees reaps higher returns to the companies.